Invention

Employee of the Month

No company claims to have invented it, and no management theorist takes credit.

United States · Mid-20th century
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The Employee of the Month program has no documented inventor, no founding date, and no published origin story. It spread through American workplaces in the mid-twentieth century, emerging from the broader recognition movement that accelerated after the Hawthorne experiments of the late 1920s demonstrated that attention to workers could affect their productivity.1

By the 1970s, the format had become standard in American retail, hospitality, and service industries. A photograph on the wall, a reserved parking space, sometimes a small cash bonus.

The practice reflects an assumption built into industrial management: that singling out one worker for praise will motivate the rest. Frederick Herzberg's two-factor theory, published in 1959, distinguished between hygiene factors like salary and motivators like recognition, giving programs like Employee of the Month a theoretical foundation.2

Empirical results have been mixed. Research has found that competitive recognition programs can decrease performance among workers who are not selected.

Japanese companies have their own variants, sometimes tied to kaizen (continuous improvement) programs. In many European workplaces, the practice is less common, partly because collective labor cultures emphasize team achievement over individual recognition.

The employee engagement survey industry represents the institutional descendant of the same impulse: the belief that measuring and responding to worker attitudes can improve organizational performance.

Late 1920s
The Hawthorne studies demonstrated that attention to workers could influence productivity.
1959
Frederick Herzberg published his two-factor theory, distinguishing hygiene factors from motivators like recognition.
1970s
Employee of the Month programs became standard across American retail and service industries.
1 Elton Mayo, The Human Problems of an Industrial Civilization (New York: Macmillan, 1933).
2 Frederick Herzberg, The Motivation to Work (New York: John Wiley & Sons, 1959).
3 Timothy Gubler, Ian Larkin, and Lamar Pierce, "Motivational Spillovers from Awards," Management Science 62, no. 1 (2016).
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